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CAHK Logo
  • Home
  • CCSS Agent
    • About CCSS Agent
    • Annual Report
  • CCSS Members
  • The Mediation Service
  • How to Apply
  • Publication
  • Contact Us
  • 中
  • En

CCSS Members

List of CCSS Members and their Designated Channels for Complaints

If you would like to become a CCSS Member, please refer to the Guideline on Application for Membership, fill in the application form and fax to 2504 2752 or email to ccss@cahk.hk
CCSS Logo - Customer Complaint Settlement Scheme
  • CCSS Agent
  • CCSS Members
  • The Mediation Service
  • How to Apply
  • Publication
  • Annual Report

Contact Us

  • 21809521
  • 21809520
  • ccss@ofca.gov.hk
Office hours:
Mondays – Fridays (except Public Holidays)
9:00am – 12:30pm, 1:30pm – 5:00pm
Copyright © 2026 Customer Complaint Settlement Scheme (CCSS)