List of CCSS Members and their Designated Channels for Complaints


Company Name

Information of the Designated Channel(s)

China Mobile Hong Kong Company Limited

24-hour Customer Care Hotline : (852) 2945 8888

China Unicom (Hong Kong) Operations Limited

24-hour Customer Service Hotline :
(852) 2122 1188

China-Hong Kong Telecom Limited

Customer Service Hotline: (852) 3691 0198
Fax: (852) 2859 0987
Email: info@china-hkt.com

CITIC Telecom International Limited

CCSS Hotline: (852) 2377 8899

ComNet Telecom (HK) Limited

CCSS Hotline: (852) 1021050

CSL Mobile Limited

CCSS Service Hotline:
(852) 3922 6304 or (852) 1000

HGC Global Communications Limited

HGC Customer Service Hotline :(852) 1223

Fax :(852) 2180 2733

Email :suggestion@hgc.com.hk

Mail :HGC Global Communications Limited

P.O. Box 33, Tsuen Wan Post Office,

New Territories, Hong Kong

HKBN Enterprise Solutions Limited

Customer Service Hotline: (852) 1239

HKBN Enterprise Solutions HK Limited


(formerly known as "WTT HK Limited")

Customer Service Hotline: (852) 121-000
Fax Hotline: (852) 121-100
Email: cr@hkbn.com.hk

Mail:
HKBN Enterprise Solutions HK Limited
12th Floor, Trans Asia Centre
18 Kin Hong Street, Kwai Chung
New Territories
Hong Kong

Hong Kong Broadband Network Limited

Customer Service Hotline: (852) 128 100

Hong Kong Telecommunications (HKT) Limited

PCCW Consumer Service Hotline: (852) 1000

Hutchison Telephone Company Limited

3HK Customer Service Hotline: (852) 1033
Fax: (852) 2123 1297
Email: cs.mobile@three.com.hk

Mail: Hutchison Telecommunications (Hong Kong) Limited, PO BOX 999, Tsuen Wan, Hong Kong

i-CABLE

Customer Service Hotline: (852) 1832 832

IMC Networks Limited

CS Hotline: (852) 8100 6336

Multibyte Info Technology Limited

Customer Service Hotline: (852) 2156 6888
Email: cs.support@multi-byte.com

SmarTone Mobile Communications Limited

24-hour service hotline : (852) 2880 2688

Sun Mobile Limited

Designated CCSS Hotline: (852) 8118 0055